X-TECH BPO
Pasona Group’s high value-added BPO services
Through high value-added BPO services leveraging the latest technologies such as AI, we realize reform of companies’ business processes and improvements in productivity.

Top-class track record and know-how in the BPO industry
Talent supply capability in collaboration with Expert Services and other offerings
Total support from consulting to DX implementation and operations
DX
Provide solutions that combine people and digital technology
From business model transformation to reforming operational flows, we create new value through digital technologies. We provide a wide range of solutions, including AI implementation support and support utilizing HR-Tech.
DX promotion service
Build appropriate business processes
- DX consulting
- In-house business transformation support
- In-house business improvement support
HR-Tech
Promote DX in the HR domain
- Pasona Crossing(cloud-based recruitment management)
- kintone HR(HR management tool)
- aloop(talent pool recruitment support)
- Pasona Engagement(organizational development improvement tool)
Technology implementation support
Accelerate DX
- AI implementation / data utilization support
- Support for the introduction of cloud infrastructure
- Support for the planning and development of application systems
- Security implementation support
- Support for low-code development (kintone/PowerPlatform/Salesforce, etc.)
Consulting
Provide hands-on support for corporate management challenges
Through consulting services by professional talent with abundant knowledge, experience, specialized skills, networks, and know-how, we provide hands-on support for solving management challenges.
ProShare
A consulting service that provides hands-on support for solving corporate management challenges by leveraging the expertise of professional talent. Over 15,000 people are registered, including former officers of listed companies and experts with deep expertise in specific domains.
Outside director and corporate auditor introduction
Provide recruitment services for listed companies and companies preparing for IPO.
Management/Human resources consulting
- Human Capital Management Support
- Sustainable management support
- Support for promoting environmental management
Education and training
Develop education and training businesses that support working people’s career development
We respond to all business scenes, including reskilling training, next-generation leader training, and training for women managers. We develop education and training businesses with rich curricula for people of diverse generations.
Pasona Recurrent
Reskilling programs for working adults
Work Life Facilitator training program
Respond to diverse consultations about career and life
Digital talent development
DX promotion leaders and data × AI utilization, etc.
Sustainable human resources development
Cultivate leaders for a sustainable society
Healthcare Support
Health management support that helps working people thrive
We clarify together the objectives and issues for working on health management and, based on company characteristics, propose optimal measures and support implementation. We provide various support services so that each working person can be healthy in both mind and body and thrive with richness of heart.
Online Health Promotion Office
Support working people regardless of region or company size
COMORE-BIZ
Workplace health promotion support
Wellness Cloud
Health management platform
Safety Net Service
24-hour consultation desk supporting working people’s mental health care
Public Solutions for Government & Municipal Offices
Respond to diverse needs with proven know-how and achievements
In partnership with government and municipal office customers, the Pasona Group provides optimal solutions to address their diverse needs by maximizing its strengths including the expertise and track record it established over time.
Business track record with public and municipal offices
Over 420organizations (cumulative total)
We respond to diverse outsourced projects through Pasona Group’s nationwide network, including administrative work outsourcing, industrial promotion, employment creation, Chihou Sousei, social welfare, and designated management of cultural facilities.